Privacy Policy

Last Updated: 23.07.2025

Menfis Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://menfishealth.com or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Data You Provide

  • Name, surname, and contact information (email address, phone number).
  • Medical information you share with us (e.g., hair loss condition or treatment preferences).
  • Appointment and consultation details.

1.2 Automatically Collected Data

  • IP address, browser type, and operating system.
  • Website usage data (pages visited, time spent on site).
  • Cookies and similar tracking technologies.

2. How We Use Your Information

We process your personal data for the following purposes:

  • To provide medical consultation and services.
  • To communicate with you regarding your appointments or inquiries.
  • To improve our website and user experience.
  • For legal and regulatory compliance.

Your data is processed under:

  • Your explicit consent (e.g., filling out contact forms).
  • Contractual necessity to deliver our services.
  • Legal obligations under applicable laws (e.g., Turkish KVKK and GDPR for EU citizens).

4. Data Sharing and Transfers

We do not sell or rent your personal data. We may share data with:

  • Authorized medical professionals working with Menfis Health.
  • IT service providers for website operation.
  • Authorities if required by law.

If data is transferred outside of the EEA, we ensure appropriate safeguards are in place.

5. Data Retention

We retain your data only as long as necessary:

  • Medical and consultation data: up to 5 years (unless required longer by law).
  • Website usage data: up to 12 months.

6. Your Rights

You have the right to:

  • Request access, correction, or deletion of your personal data.
  • Withdraw your consent at any time.
  • Object to processing or request data portability.
  • File a complaint with a data protection authority.

To exercise these rights, contact us at info@menfis.com.

7. Security Measures

We use industry-standard security measures (SSL encryption, firewalls, and secure servers) to protect your personal data.

8. Cookies

Our website uses cookies for analytics and performance optimization. You can manage or disable cookies via your browser settings.

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact us:

Menfis Health
Çukurçeşme Cd. No:57, Gaziosmanpaşa, Istanbul
Email: info@menfis.com
Phone: +90 535 358 9539